<p><strong>Complaints Management System Platform</strong></p>
<p>In line with our commitment to the directives of the Central Bank of Iraq, and in our endeavor to provide the best services to our valued customers, we are pleased to present to you the Citizen Complaints Management System Platform, which was established by the Central Bank of Iraq in order to receive complaints and take necessary actions to resolve them.</p>
<p><strong>Steps to use the citizen Complaints Management System Platform:</strong></p>
<p>1. Click on the attached electronic link or scan the QR code below to enter the complaints platform. <a href="https://complaint.app.cbi.iq/">https://complaint.app.cbi.iq</a></p>
<p>2. The link will take you to the "ur" portal, which is an official and reliable government portal where you can open your existing account or create a new account.</p>
<p>3. Fill in the required fields with the necessary information, and attach documents or photos that support your complaint.</p>
<p>4. Complete the steps and submit your complaint, you will receive a special code sent to you via a text message to your phone that was installed with the submitted complaints.</p>
<p>5. The relevant department will process your complaint and find the appropriate solution in the shortest possible time<strong>.</strong></p>
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<p><img alt="" src="https://www.albaraka.com.tr/documents/bireysel/255e8ce.png" style="height:379px; width:450px" /></p>
